Operational control · Nationwide · Live in production
PSO Carient: the whole operation, run from one control board.
Supply chain, sales, planning, finance, inventory and CRM — across 20+ cities — no longer six disconnected systems and ten WhatsApp groups, but one live control layer. The rules enforce themselves, every department sits on the same board, and head office runs the entire nationwide operation by exception.
One control layer over the whole business · figures illustrative — not actual client data
Before · no real control
Six departments on six systems. Sales in one place, stock in another, finance in Excel, the field on WhatsApp — nothing talking to anything else.
Head office learned what happened days later, and had no way to enforce how the operation ran across the country.
After · operational control
Every department feeds one control layer. The rules run themselves — geofenced check-in, planned routes, verified-proof finance gates, reorder triggers.
Anything off-plan, in any department, becomes an action, gets assigned, and clears everywhere once resolved — on top of the tools they already run.
One control layer. Every department.
Supply chain, sales, planning, finance, inventory and CRM — pulled onto a single board, all enforcing the same rules.
Order-to-delivery on one timeline — supplier SLAs, dispatch and receipt tracked, reorders triggered before stock runs dry.
On-time-in-full · 94%
Every order and target live by region — pipeline, bookings and slippage visible the moment they move, not at month-end.
Pipeline · live
Routes, itineraries and capacity planned and enforced — plan-vs-actual on one board, so a slip is caught the same day.
On-plan · 89%
Receipts verified at source, incentives gated on proof, collections and payouts reconciled — no money moves off-system.
Receipts verified · 96%
Stock across outlets and depots in one live view — dark stock, movement and reorder points flagged automatically.
Live stock view
The client and head office on one channel — real-time order stage, updates and the Switchboard AI, replacing scattered WhatsApp.
One channel
The control layer, in action.
A look inside the live board — the same rules and exception loop running across every department.
01
Enforced field check-in — the rules run themselves
Planning + field execution
⬤carient.switchboard / field · control
Live
Check-ins today
4,120
across 7 regions
GPS-verified
93%
on-spot, enforced
Off-fence blocked
86
auto-rejected today
Exceptions open
34
raised as actions
Live field map · Central zone · 1 of 7
Shop 21 · locked
Shop 08
Shop 14
Shop 30
Shop 44 · blocked
Shop 26 · off-route
AR
Adnan R.
Shop 21 · Central
02
Command board — every department, managed by exception
Cross-department control
⬤carient.switchboard / command
Live
AllSupplySalesPlanningFinanceInventoryCRM
On-plan
89%
following route
Rules enforced
1,240
auto-actions today
Actions open
41
assigned & tracked
Control health · by region
on-plan adherence
Live exceptions → actions
every department
Dark outlets, 3 days running
Supply · 18 shops, North & West
Check-ins outside geofence
Field · 86 attempts today
Receipts pending verification
Finance · 140 BAs nationwide
Reorder point breached
Inventory · 60 outlets
Target slipping vs plan
Sales · North region
03
Client portal + control channel — WhatsApp, replaced
CRM + finance
⬤client.switchboard / PSO
Live
Operation under control
this week
EXCEPTIONS RAISED vs CLEARED · ILLUSTRATIVE
Control channelPSO ↔ Field HO
PSO · Client
North region ke dark outlets aur reorder pe kya status hai?
Field HO
18 outlets ki actions RSMs ko assign kar di, aur 60 outlets ke reorders trigger ho gaye — sab aaj due.
◆ Switchboard AI
Nationwide today: 86 off-geofence check-ins auto-blocked, 60 reorder points breached & flagged, receipts sirf verified proof pe unlock. Sab ek board pe track ho raha hai.
PSO · Client
Perfect — poori operation ek jagah control mein hai.
Six departments, one boardSupply, sales, planning, finance, inventory and CRM — one live control layer instead of six systems and ten chat groups.
The rules enforce themselvesGeofence, planned routes, reorder triggers and verified-proof gates are built in — the system says no, so no one has to police it.
Every exception becomes an actionOff-plan events in any department surface, get assigned, and clear everywhere once done. Nothing slips off-system.
Supply-chain & reorder control
Sales pipeline & targets
Route & capacity planning
Finance & verified-proof gates
Live inventory view
CRM & client portal
Geofence-locked check-in
Manage-by-exception board
Runs on top of existing tools